One of the fundamental, disorienting shifts we have been feeling since the advent of a commercial Internet is that businesses and organizations that have no experience or inclination to be content producers...suddenly are. The Web is a content-hungry monster and we have fed it with varying degrees of success. Great content is relevant and timely and meets a need. That need can be as diverse as information, entertainment, community, or a host of other objectives. What separates the successful content from the unsuccessful is often a strategic approach to define and plan the content needs of that particular project, based on the site goals, audience, and ability to support that content.

Source: www.clickz.com Posted by support 732 days, 18 hours, 59 minutes ago

Time is (still) money: Time for intranet leadership (Part 2)

By Gerry McGovern

Managers need to focus on making things easy to do. If it's not easy, it often doesn't get done.

A couple of years ago I met a manager who had been specifically appointed by the CEO to improve employee morale. I gave him data that showed that his intranet had the lowest employee satisfaction ratings we had found so far. Tasks were really hard to complete.

Source: www.gerrymcgovern.com Posted by support 736 days, 19 hours, 40 minutes ago

Despite I'm convinced that Enterprise 2.0 is about people and not technology, it does not mean that technology is neutral. The way it's conceived and implemented can either be a catalyst or an inhibitor to new business behaviors people are exepected to adopt in their day-to-day work.

There's no need to go deep inside any large business' intranet to understand what I mean : the landing page is enough. A recent post by Gia Lyons about intranet and social platforms merger reminded me of many discussions I had with many organizations these last months (by the way it seems to be becoming a very trendy topic). Most of them are thinking of reiventing their intranet and the reasonning is always the same :

1°) We want something new

2°) We'll start with the landing page

3°) As every department / branch / part of the company wants its dedicated place on the landing page, the new landing page will look like the old one.

4°) Our reasonning seems to be right even if the conclusion seems to be wrong. What's the problem there ?

Source: www.aiimcommunities.org Posted by support 738 days, 16 hours, 37 minutes ago

The pursuit of the Enterprise 2.0 utopia promised, described and promoted across the web has attracted the committed, the curious and the cautious. As we move further up the adoption curve the amount of success as well as failures increase. This is the second in a short, three part series about the common mistakes in Enterprise 2.0 strategies and how to avoid them.

The three common mistakes of E20 are:

1. Technology treated as an ends rather than a means.
2. IT as leading the business rather than supporting the business.
3. Information architecture that is walled and gated when there is no good reason for it to be that way.

Source: cfour.fishbowlsolutions.com Posted by support 738 days, 18 hours, 5 minutes ago

An IBF member recently asked for suggestions on key performance indicators (KPIs) to assess the quality of news on their intranet home page. The goal for this ask was to develop half a dozen KPIs in the interim of undergoing their first annual benchmarking evaluation with IBF.

Below is a short list of the KPIs that I put together for them on the basis that their home page functions very much as a digital newspaper.

• Readership
• Readability
• Engagement
• Satisfaction
• Relevancy
• Bouncing

Source: www.intranetlife.com Posted by support 741 days, 18 hours, 48 minutes ago

I ran a workshop at the J.Boye Philadelphia conference this morning: "Using governance to future-proof the intranet."

My underlying key message is this: Intranets evolve. They are a process, not a project. Therefore you need to plant "governance seeds" throughout the organization. They will grow and develop as the organization evolves. They will help build a new attitude towards the intranet. They will bring more impact than a governance document!

Source: www.netjmc.net Posted by support 746 days, 16 hours, 37 minutes ago

We’re developing a checklist that all websites should be checked against before launch. Let us know if we’ve missed something out, or if something needs further clarification. Some well-known and well-documented tasks (such as validation and accessibility testing) are not explained in detail. Add your suggestions in the comments.

Source: www.boxuk.com Posted by support 755 days, 16 hours, 30 minutes ago

About a decade ago Knowledge Management (KM), was the focus of business and technology leaders alike. But after only a few years in the limelight, KM all but disappeared. The advances of modern enterprise collaboration bring this subject back to the fore.

Knowledge management morphed, to a series of related applications, technologies and practices. Among these are/were portals, intranets, BI, collaboration and two that are enjoying much attention of late Web and Enterprise 2.0. With these newly defined applications as arsenal, knowledge management is rising like the phoenix, though some do not recognize it or label it as such.

Source: www.cmswire.com Posted by support 755 days, 17 hours, 9 minutes ago

A clip from Sabre's recent live tour on IBF's Intranets Live.

Source: www.youtube.com Posted by support 761 days, 18 hours, 1 minute ago

Social media has become such an exciting tool for enhancing corporate engagement in recent years. It lowers the barriers of communications immensely by promoting brainstorming, trust and networking opportunities throughout the organization. 

It gives employees that essential feeling of belonging to a community.  But as any shop teacher will tell you, tools are great. Just make sure you how to use them — otherwi...

Source: smartblogs.com Posted by support 771 days, 15 hours, 12 minutes ago