Social Intranet Study. The most popular tools ((61%) are blogs, discussion forums and instant messaging. 75% of the organizations that use social media have blogs.

Senior executive support is critical. Porco showed us the blog of the CEO of Pepsi and a short internal video by IBM’s CEO. Their entries are short, but they definitely initiate engagement by employees — check out the comments. The key here is not to use a ghostwriter; ghostwriters rarely convey authenticity, which is critical for engagement

Source: aboveandbeyondkm.com Posted by admin 244 days, 4 hours, 39 minutes ago

It’s been about a billion years (1994 says Wikipedia) since intranets were invented. So by now you would think that organizations would have figured out how to best leverage their information+data+processes+users using the intranet as a focal point.

You would be wrong.

Sharing, searching, discussing and collaborating are the ways in which we perform work. But keep in mind that these actions are only part of the equation — workflows and approval routings make up the other half. All of these actions are performed upon or with a single unit of work — which, in the context of enterprise content management (ECM), is essentially information in the guise of a case or folder.

Source: www.cmswire.com Posted by admin 244 days, 4 hours, 42 minutes ago

When building a business case around a social Intranet, there are a few key components to consider.  Here are five suggested features that you might ask your potential vendors to demonstrate.

Forum Collaboration

Forum Collaboration By using a forum or threaded discussion tool, you can engage your employees around specific topics and challenge them to start talking about topics that matter to them. For instance, Project Managers might discuss the project they are working on along with the status of that project, IT employees may share valuable technology updates, and HR personnel may share links to recruiting best practices.

Be sure that the tool allows employees to create a profile and specify the topics they are interested in. This also provides a way for employees to get to know their colleagues and share information.

Source: www.socmedsean.com Posted by admin 254 days, 10 hours, 30 minutes ago

Are you tired of ‘thinking outside the box’? Well we are too, and according to a recent survey, so are your intranet’s users. In a recent poll, employees admitted to being baffled by workplace jargon ten times a day on average.

In this special pre-conference post, the Intranetizens explain why jargon should be both avoided and embraced, and invite you to test their commitment to clear communication.

Specialist language has its place in the workplace, and on your intranet too (sometimes). But overused, it makes communications hard to understand and web pages difficult to find (if your pages say ‘earth moving implement’ and your colleagues are searching for a spade, your intranet is only going to disappoint).

Source: intranetizen.com Posted by admin 264 days, 4 hours, 19 minutes ago

Mark Morrell is an intranet pioneer who combines his experience of managing intranets and strategic thinking to help organisations improve the value of their intranets. Today we’re sharing Mark’s 10 questions to ask yourself to ensure that you are applying ‘smart’ standards to your intranet. A big thanks goes out to Mark for sharing his expert advice on achieving intranet success.

I have reviewed many intranets and have been amazed at the variety of publishing standards and how they are enforced. These vary from no publishing standards through to everything being locked down depending on the importance of complying with standards. More importantly it is the amount of time, effort, and money that is used to enforce people to comply with the standards when they publish information.

I sometimes think organisations lose the plot and forget to look at the costs being spent for the benefit being gained. Read more at http://www.business2community.com/online-communities/are-your-intranet-standards-smart-0283620#JOXjJrLZVcM2xtpU.99

Source: www.business2community.com Posted by admin 266 days, 4 hours, 48 minutes ago

‘Social’ is now standard in the world of intranets, yet success with social intranets isn’t quite so common. There are many pitfalls to avoid and decisions to make, so it’s not simply a matter of enabling the commenting capability on a CMS (though that’s a good start), or starting a Yammer network.

Here are six key tips for being successful with a social intranet initiative. Align with business objectives

This may seem like a given, but a social intranet initiative must be aligned with a business’s stratgy and objectives. If a business isn’t genuinely focused on implementing and executing its strategies with the benefits of social capabilites in mind, the ‘success’ of the social intranet is immediately limited. Having social in mind means actively aiming to capitalise on the capabilities, data and intelligence that come with adding a social, collaborative layer to an intranet.

Source: www.steptwo.com.au Posted by admin 267 days, 4 hours, 33 minutes ago

As the use of social tools in the enterprise has exploded over recent years, the role of community management is being talked about more and more. Yet confusion remains about exactly what it is, and whether it’s really needed. Social media purists argue authentic online communities should be as c...

Source: intranetizen.com Posted by admin 267 days, 4 hours, 34 minutes ago

by @sharonodea

Gamification – applying game design thinking to non-game applications – has certainly been the buzzword of 2012, with some analysts predicting that by 2013 half of all business initiatives will have gamified processes. But the response from digital workplace specialists has been more muted, with many of our blog commenters finding real-life implentations underwhelming at best.

As the Enterprise Gamification Forum kicks off this week over in San Diego, we’re taking a closer look at gamification and asking if it really has a place on your intranet.

Source: intranetizen.com Posted by admin 271 days, 4 hours, 41 minutes ago

Tip: Cute labels don’t work.

Trick: Old, tired labels that everyone knows should be kept.

While the number one complaint by users in any organization during the past 15 years continues to be “I can’t find anything!” the reason behind the complaint can differ. However, the usual suspect and biggest problem is a poor information architecture.

Source: www.intranetblog.com Posted by admin 274 days, 3 hours, 52 minutes ago

As part of a series of blog posts, we are featuring some of the year’s best articles concerning social intranets. Today we feature Toby Ward’s “Guide to Social Intranet Strategy”. Toby is a thought-leader for enterprise intranets and his popular intranet blog is one to bookmark.

A social intranet is only one part technology, and two parts people and process. In fact, technology is only an enabler, and may only be worth 20% of the total value of an intranet.

Truth be told, a successful social intranet is remarkably similar to an intranet.

Source: www.intrateam.com Posted by admin 279 days, 11 hours, 45 minutes ago