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Intranet Lounge

Why do organizations hate their content management system? - Gerry McGovern

There seems to be a major disconnect between those who purchase a content management system (CMS) and those who actually have to use it.

I sat in a boardroom meeting recently listening to an IT director explain how they were going to go about purchasing a new content management system. The old system was a disaster. Everybody hated it.

The IT director carefully explained the process they were going to go through. How they were going to select vendors, what the preferred technology was, etc. At some point another director interjected. “Do we actually know why we want this new CMS? Do we really know what we want to do with it?” Such novel questions. And there was total silence.

Source: Posted by adminadmin 538 days, 10 hours, 1 minute ago

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The fall of the house of intranet – a cautionary fairy tale for intranet managers

Once upon a time, workers lived among reams of paper – newsletters; memos; phone books; and much more besides … as soon as these bits of paper were spewed out of printers, they were out of date … the cunning and ruthless Sir Lever Arch infiltrated himself into every aspect of corporate life.

Like rising damp, armies of managers emerged from under rocks and from within cracks to manage each other and all sorts of other stuff which oiled the wheels of the corporation, but which were ultimately pointless.

Source: Posted by adminadmin 543 days, 9 hours, 51 minutes ago

New #intranet videos: four mythbuster sessions from Intranets2013 - Column Two

We like to mix it up at our conferences, to keep everyone awake and engaged. At Intranets2013, held in Sydney in May 2013, this included an intranet mythbuster session at the end of day one. Four of our presenters were brave enough to don white lab coats, to bust the myths that you voted on.

With five minutes each, they busted the following myths:

  • Jonathan Phillips (Coca-Cola Enterprises, UK): Social collaboration replaces traditional intranets

  • Sam Marshall (Clearbox Consulting, UK): Everything must be 3 clicks or less from the home page

  • Michal Pisarek (Dynamic Owl, Canada): Intranets don’t need navigation, only search

  • James Robertson (Step Two Designs, Australia): Scrolling pages are evil

Source: Posted by adminadmin 543 days, 9 hours, 58 minutes ago

4 Reasons NOT to use Sharepoint for your Hospital Intranet

"Sharepoint is the gold standard for intranets right?" This is what you tend to hear and read around the web. Some folks in your IT department may also have used it in the past at another organization or have had some limited experience using it.

The fact is that Sharepoint can be a great intranet solution; but does it work for small and mid-size hospitals? Our experience tells us no.

The majority of small and mid-size hospitals attempting Sharepoint implementations run into the same problems over and over again. I would like to point out some of the challenges that you might consider before wasting a lot of time and effort trying to implement a Sharepoint site.

Source: Posted by adminadmin 543 days, 9 hours, 59 minutes ago

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How to run intranet projects in a rush - Step Two Designs

In the ‘good old days’ when the world economy was strong and resources were plentiful, intranet projects were often given the luxury of a year (or longer) to deliver an outcome.

These projects could conduct robust research phases, extensive user testing, measured development and steady content migration.

Those days are long gone, and may not return for some time. In the current business environment, times are tight in both for-profit companies and government agencies.

Intranet projects are now expected to deliver in a rush, with durations of 3-6 months being common. We’ve even seen teams being instructed to design and launch new sites in weeks, not months!

This briefing outlines the practical approaches that can be taken to make even these rushed projects successful.

Source: Posted by adminadmin 543 days, 10 hours ago

When CEOs Talk Strategy, 70% Of The Company Doesn't Get It - Forbes

CEOs are often left wondering whether their people truly understand their vision. It’s a dangerous place to be, and it’s a difficult situation to diagnose and address. My colleague Jimmy Leppert explores the extent of what is lost if leaders ignore the issue, as well as the best ways to ensure clarity of your vision.

When you step on stage at the company meeting, are those smiling, nodding heads really absorbing the new company vision and goals for the year? According to a recent Harvard Business Review article, “When CEOs Talk Strategy, Is Anyone Listening?” only a fraction of our workforce is really clued in. The article cites recent research which says that even in high-performing companies with “clearly articulated public strategies,” only 29% of their employees can correctly identify their company’s strategy out of six choices.

Source: Posted by adminadmin 562 days, 17 hours, 57 minutes ago

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Wolters Kluwer swaps a static intranet for an enterprise social network - Chieftech's Blog

The idea of replacing a traditional or static intranet with enterprise social network is an idea that has been floating around for sometime. However, opinion is quite divided - some will tell you can't and shouldn't be done, while others will urge you on to just do it.

In this case study global information services and publishing company, Wolters Kluwer group, made a deliberate decision to replace their intranet with Yammer. Their...

Source: Posted by adminadmin 562 days, 18 hours ago

SharePoint Intranet for NBC Olympics: How We Did It, Part 1 - Dan Holme

This week, I’d like to start that process of sharing by laying out the requirements we faced and some of the commercial, off-the-shelf tools we used to support our efforts.

Before I do that, let me give a shout-out to the incredible team—numbering close to 4,000—that brings the Olympics to the US audience. Last week I shared some of the statistics related to NBC Olympics ratings and digital media as they stood at that time. Now, with the games concluded, we can say that we were extraordinarily successful.

More than 219 million unique individuals watched the 2012 London Olympics, making it the most-watched event in television history. On a per-night, average-viewer ratings level, it was the most watched non-US Summer Olympics in 36 years, since Montreal, which I actually remember (barely) and was a bit of a different scenario because there were, well, only three channels one could even choose to watch back then!

The digital and social numbers are also mind blowing. Nearly two billion page views and 160 million video streams. And more social activity (comments, posts, tweets, and fans) than the 2012 Super Bowl, the Grammys, Oscars, Golden Globes and all seven games of the 2011 World Series combined.

Source: Posted by adminadmin 565 days, 18 hours, 16 minutes ago

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Rentokil Initial's Google Sites intranet - Chieftech's Blog

This post is part of series looking at alternative intranets, using cloud-based platforms, like Google Apps and Salesforce.

Rentokil Initial (RI) is a 110-year old company, which now employs over 60,000 employees in over 60 countries across Europe, North America, Asia Pacific and Africa.

They were a early adopter of Google Apps and also use other hosted solutions in its business, such as Workday SaaS for HR, ServiceNow cloud-based services for automating IT operations, SAP’s Ariba for procurement and Cornerstone OnDemand for global online learning...

Source: Posted by adminadmin 565 days, 18 hours, 20 minutes ago

With your help, we now have a title for our next #intranet book - Column Two

Last week, I put out a call for help with naming our next intranet book. What a response we had! The online survey received 179 submissions, along with a bunch of emailed suggestions, comments and other helpful messages.

Let me say this: you’re a creative bunch! Of the entries, 65 were in the “other” category, with almost everyone suggesting a different name.

Source: Posted by adminadmin 565 days, 18 hours, 23 minutes ago

Should Your Intranet Be More Like Facebook? - Lexi Rodrigo

More and more it seems companies want their intranets to resemble social networking sites. Facebook, to be exact.

Just last week, during a product demo, the prospect asked, “Can I ‘like’ an item?”

In fact, some organizations use Facebook itself as their intranet, or at least to provide the “social” part of their intranet.

Are these people insane, or are they on to something here?

The Advantages of a Facebook-Like Intranet and The Disadvantages of a Facebook-Like Intranet

Source: Posted by adminadmin 565 days, 18 hours, 30 minutes ago

SharePoint Governance: To get started, it’s important to have the right conversations!

Just like pretty much everything else when it comes to successful technology solutions, the focus of governance planning for SharePoint needs to start with the business outcomes you are trying to enable. Understanding your business outcome goals are the first step to figuring out how to even think about governance for SharePoint.

Once you understand the vision and outcome goals for your solution, you can define your governance plan to help you achieve them.

Source: Posted by adminadmin 565 days, 18 hours, 33 minutes ago

Let's All Search Together - Martin White

Is collaborative search a missing piece in the enterprise collaboration puzzle?

You would be forgiven for assuming that nowadays no one works on their own but always in a team. Remember the Yahoo! edict earlier this year about how important it was for people to be able to work with colleagues and not shut themselves away at home?

Teams need information in order to create information, knowledge and action. However search is currently designed for a single user who undertakes a query and then circulates the information they have found with other members of the team.

Source: Posted by adminadmin 565 days, 18 hours, 34 minutes ago

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From Engagement to Empowerment: Connecting Employees, Strategy and Brand Communication - Rebecca Richmond

Rebecca is the COO at Melcrum - a privately held research and training business, that is the leading authority on best practice, emerging trends and strategy in internal communication. She leads the company’s global operations strategy and will be speaking at Interaction 2013, Europe’s largest intranet conference.

I’m really excited to be joining Interact Intranet at Interaction 2013, to share just a snapshot of what we learned as we researched our study From Engagement to Empowerment: Connecting Employees, Strategy and Brand Communication.

So, what do we mean by that?

Really, it’s about bringing our internal and external communication efforts together to explore using digital and social within the workplace (and outside!) to amplify the voices of our employees – as ambassadors, as advisors to the business, as collaborators with one another. So, not just engaging them with our strategy, vision and brand (a crucial first step, nonetheless) but then actually...

Source: Posted by adminadmin 566 days, 17 hours, 27 minutes ago

Our enterprise social networking story so far – Purpose, communication, and comfortable shoes…by @Risgaard

A while back we were approached by the Danish tech site/newspaper “Computerworld” who would like to know a little more about our Yammer journey. Although Yammer plays an important role we were much more interested in talking about the bigger picture and how we are trying to change the culture in Grundfos through the Global Working Culture initiative.

The result was a great article which was published yesterday and I think that it provides some good insights on what we have learned so far. For the international audience, I have made a (somewhat automated) translation

Source: Posted by adminadmin 566 days, 18 hours, 33 minutes ago

Long Live the Intranet (implementing tips)

Implementing a new intranet is most often quite a challenge. Sticking to a budget and a time plan, considers hundreds of requests, deal with countless technical challenges and train maybe thousands of users. In other words; months of hard work that has the potential to be both fun and brutal at the same time. Enough to keep one awake at night, worrying about the outcome and the responsibility resting on heavy shoulders.

Most companies see a new intranet as something that has to be produced and implemented in one big (enormous) bang. Most companies see a new intranet as something that has to be produced and implemented in one big (enormous) bang. More or less like a product...

Source: Posted by adminadmin 566 days, 20 hours, 23 minutes ago

10 Enterprise Networks to Improve Company Communication

Deloitte predicts over 90% of Fortune 500 companies will have partially or fully implemented an enterprise social network by the end of 2013.

An ESN is an internal workplace that streamlines communication among co-workers. They give employees a sense of online community and help forge connections between departments, especially within larger corporations.

Source: Posted by adminadmin 566 days, 20 hours, 27 minutes ago

What does the future hold for Internal Communications - Melcrum Live Part 1

The conference was great and with over 200 Internal Communications professionals registering for it, there was a great buzz and energy around the day.

Whilst there I thought I would take down some of the key points from each talk and share them with you, so if you didn’t get a chance to attend this time then you could see what was covered. Alternatively maybe you did attend and this blog will help as a reminder of some of the great advice and insights given by each speaker.

Source: Posted by adminadmin 571 days, 8 hours, 57 minutes ago

How to win space and not alienate people – part 1 (sharepoint) - @ellenvanaken

All my SharePoint life I have been fighting with storage space. Not only because of limitations in storage capacity and because full sites can be slow and hard to back-up and restore, but also because old content clutters sites and search results. That is why I wrote “It is time for intranet spring cleaning” last year.


This is how I remove clutter, also known as ROT: Redundant, Outdated or Trivial content...

Source: Posted by adminadmin 571 days, 9 hours ago

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Researching and Planning for a Global Nonprofit’s New Intranet: A Lesson in Understanding Your Audience | NTEN

The concept of “understanding your audience” is frequently thrown around in nonprofit technology discussions. But what does that really mean? It’s more than just identifying who your audience is it’s digging deep to understand their intricate motivations and behaviors. Once you truly understand who your target audiences are and what they are looking for, you can create an easy-to-use digital experience that meets their needs and keeps them coming back.

Although many organizations believe that their target audience is everyone “But I’m trying to reach everyone!” this is almost never the case. Many nonprofit websites aren’t user-friendly because the developers didn’t have a good idea of who the audience would really be. To have a better return on investment, it makes more sense to identify audience groups who have the most stake and interest in your organization’s cause and spend more of your efforts targeting them.

Source: Posted by adminadmin 571 days, 9 hours, 2 minutes ago
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