What Screenshots Can't Tell You: How NCR Made NNG's Best Intranets

You Can't Judge an Intranet by its Homepage

Dreissen writes: “Thanks for sharing, but may we see some screenshots of those intranets to understand why they won?!” This comment was interesting to me for one big reason; Dreissen and, I’m sure, many others like him believe that they could understand why an intranet “won” by looking at a screen shot. This belief is for me a chicken/egg type paradox.

A seasoned experience professional with a trained eye on how to dissect a screen shot would never think that they could extrapolate from a screen shot reasons why that intranet was selected, and anyone who believes they could extrapolate does not have a trained enough eye to really dissect a screen shot in that level of detail.

What A Screenshot Can Tell You...

Source: www.cmswire.com Posted by adminadmin 110 days, 18 hours, 24 minutes ago
Tags: screenshots category: Management, Governance & Strategy
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