In a previous post I shared my slides about building your social intranet. I also gave a definition of a social intranet. This post is about the first step towards a social intranet: Listening.
Most IT-projects start out with collecting functional requirements and by defining the goal and strategy of the new tool. Both are important, but I think the goal and strategy should come in second place when working towards a social intranet. And collecting functional requirements should be more implicit.
M...


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